Our contact information:
Northwest Tribal Art address:
1417 1st Ave (Half Block South Of Pike Place Public Market)
Seattle, WA 98101
The gallery is open from:
Monday-Saturday: 10 a.m. to 6 p.m.
Sunday: 11 a.m. to 4 p.m.
For more information about the Northwest Tribal Art, call 206-467-9330 or email us at:firstname.lastname@example.org
Frequently Asked Questions:
1. Is your web site secure?
This is our most frequently asked question, and we understand your concerns. We have taken every precaution available to secure our web site. If you have any further concerns regarding the security of your personal information or orders, please send us an email at: email@example.com
Our on-line store is hosted by Yahoo.com company.
2. Do you provide value assessments on artwork that I already own?
Northwest Tribal Art is not in a position to offer value assessments on artwork, you may contact the Alliance for Arts and Culture at http://www.allianceforarts.com/ for more sources.
3. Is there more selection available?
Yes, we have an extensive collection of artwork featuring both emerging and internationally renowned artists. We currently feature over 1200 artists at any given time and our in-store inventory is continually refreshed on a daily basis.
4. When I place an order, can I call you with my credit card number?
Absolutely. You either provide us with personal information via telephone or you can send us an email to make your special request. firstname.lastname@example.org
5. Are special orders available?
We can place custom orders on specific jewelry items, and there are other items that may be available for special order. Just email us with your request. email@example.com
6. Do you purchase artwork from your customers?
All artwork at our gallery is purchased directly from the artists.
8. Where can you ship your product and how long does it take?
Northwest Tribal Art offers worldwide shipping for a fee via UPS/USPS (Rate competive, Shipping quote can be provided in advance,based on weight, dimensions and destination). Usually shipments can take between 2 to 6 days within US and about 14 days worldwide, again depending on the final destination.
9. Will I have to pay Washington State taxes?
Any artwork shipped out of Washington State is usually considered tax free. Artwork shipped within Washington State subjected to be taxed at local tax rate.
10. Do you purchase art from artists over the internet?
We make our purchase from artists in person at 1417 1st Ave, Seattle, WA, USA.
11. What if I wish to return an item?
Within 30 days, you can return your purchase for an exchange for another item. We can provide a credit towards another purchase or our gift certificate that is valid for one full year.
12. What shipping options are available for me and what do they mean?
1. Ground – We ship via UPS/USPS within US
2. Air –We ship via UPS/USPS Air around the world
In general, the faster the service, the higher the price will be. Shipping cost can be provided in advance if required. All shipment will be insured, otherwise noticed
13. What if I purchase a very large item?
To ship very large items, such as totem poles, doors, sculptures, etc., a quote will be provided to you. You will be contacted directly via email or telephone with the shipping costs.
14. Is my personally information kept confidential?
It is required by law that all other private information provided to make your purchase at Northwest Tribal Art or other online stores is kept strictly confidential.
14. Customs – how is my order affected?
Depending on where you live, your purchase may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any additional charges are to be paid by you as NWTBA does not have any control over these charges and cannot determine how much will be charged. For further information, please contact your local customs office for specific details on what you can expect in your own country.
15. Is every item you carry always available?
We ensure that all one-of-a-kind pieces are removed from our web site when sold at our shop or on-line and we will have to confirm whether the item is still available. If a stocked item, such as clothing, matted prints, etc., is not available at the time you place your order, we will notify you how long it will take to reorder.
16. Things you need to know:
Make sure you choose the right shipping option that fits your time schedule.
Please allow up to 5 business days for us to package the item.
If your package is required immediately, please send us a separate email so we can handle it appropriately.
17. What if I have more questions?
Please contact us at firstname.lastname@example.org with your inquiries.